| IC1 | Performs professional-level work that involves basic, operational problem-solving. Independently resolves day-to-day issues and executes clearly defined tasks. Provides data analysis and informational insights to support decision-making. | None; may assist with training student employees. | No budgetary responsibility. May be responsible for validating transactions. | Solves routine problems with defined processes and guidance. | Works under close supervision. | Collaborates with peers and follows guidance from supervisor. | Requires a Bachelor's degree in a related field and less than 3 years of related professional experience, or equivalent education and experience. |
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| IC2 | Provides professional expertise to the University community. Serves as a resource and guide to others in the department and/or university. Completes operational tasks essential for the daily functioning of the University. Additionally, contributes to larger projects or initiatives that align with department or University goals, often collaborating across teams. | May assist in mentoring or training new employees. | No budgetary responsibility. May be responsible for validating transactions. | Handles a variety of problems with some independence. | Some supervision; able to work independently on routine tasks. | Collaborates with team members and shares knowledge. | Requires a Bachelor's degree in a related field and 3-5 years of related professional experience, or equivalent education and experience. |
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| IC3 | Manages and resolves complex and ambiguous issues. Works on both strategic and operational challenges, addressing problems that require advanced knowledge and experience. Often takes on leadership roles in projects or initiatives. | Provides mentorship and guidance to team. Infrequently has a limited number of direct reports. | May have budgetary responsibility for small-scale projects or initiatives. | Solves complex problems, often with limited guidance. | Works independently; seeks guidance for unusual situations. | Collaborates with team members and external departments. May represent the team in meetings with internal and external stakeholders. | Requires a Bachelor's degree in a related field and 5 or more years of related professional experience, or equivalent education and experience. |
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| IC4 | Regularly serves as a technical leader, expert, or program manager for complex functions or initiatives that require deep subject-matter knowledge. Significantly impacts the department by directly contributing to its performance and success. | Provides leadership to projects or initiatives. May have a limited number of direct reports. | May be responsible for budget for projects or initiatives. | Leads problem-solving efforts across various challenges. | Operates with high autonomy and is trusted to make decisions. | Frequently collaborates cross-functionally and represents the team in meetings with internal and external stakeholders. Influences decision-making. | Requires a Bachelor's degree in a related field and 8 or more years of related professional experience, or equivalent education and experience. |
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| IC5 | Leads significant programs or functions with a high level of strategic importance. Works as a technical leader to address highly challenging processes with broad and significant implications for the University. Collaborates closely with senior management to deliver impactful business results and long-term strategies. | Provides subject matter expertise to internal and external stakeholders. May have a limited number of direct reports. | May manage budget in work area or multiple project budgets. | Resolves highly complex problems, often with no clear precedent. | Self-directed with minimal supervision and high decision-making autonomy. | Leads major collaborations and represents the University at higher levels. | Requires a Bachelor's degree in a related field and 10 or more years of related professional experience, or equivalent education and experience. |
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